Our Guarantee & Commitment

100% Satisfaction Guaranteed

While we do our best to ensure we meet the needs of everyone we train, there are some situations where our training will not be the right fit for some individuals. As we believe every minute of a Shine Training should be valuable for all our participants, we are happy to offer a 100% satisfaction guarantee with a full money refund. For corporate clients should our training not reach an average feedback score of 3 out of 5 on our appraisal form the training fee will be waived.

Charity Support Commitment

We also believe that it is important for everyone in this world to do what they can to help others in need. Mahatma Gandhi said we must “Be the change we wish to see in the world”. With this in mind, we do pro-bono training and events for:

World Wide Fund for Nature (WWF) 世界自然基金會
The HUB Hong Kong 香港樂童行
New Home Association 新家園協會