
“Overall it was well constructed and delivered. I usually dislike training but found this really well done.”
Most work now gets done through people who do not report to you. This Influencing Without Authority course in Hong Kong gives your team practical tools to win support from colleagues, other departments, clients and senior stakeholders.
The programme has a strong focus on application. Each participant builds a case study from a real influencing challenge at work. After every tool, they go back to that case and plan how to use it.
Who is it for
Junior to mid-level staff, project leads and specialists who work with many stakeholders and need results without formal authority.
What you will learn
Create an influencing strategy for a real stakeholder
Build positive working relationships fast
Recognise other people's needs and values and appeal to them
Adapt to different working and communication styles
Communicate directly and assertively
Use storytelling principles to inspire others
Course outline
MODULE 1: YOUR CASE STUDY
Describe a real situation where you need to communicate across functions
Set out the challenges you face with that stakeholder
MODULE 2: THE 6 PRINCIPLES OF INFLUENCE
Cialdini's six principles and how influence works
Practise using at least three principles to persuade a partner
Choose the principles that fit your case
MODULE 3: BUILDING EMPATHY
Use the Empathy Map to see the stakeholder's point of view
Identify their key needs
MODULE 4: BUILDING RAPPORT
Mirroring and matching
Pacing and leading
MODULE 5: ADAPTING TO DIFFERENT WORKING STYLES
Use the DISC model to read your stakeholders' working styles
Plan how to adapt to each style
MODULE 6: BUILDING YOUR POWER BASES
Spot the power bases your stakeholders rely on
Identify the power bases you can build and use
MODULE 7: USING RECIPROCITY
The Informal Currencies checklist
Find what you can offer to build goodwill
MODULE 8: HIGH AND LOW CONTEXT COMMUNICATION
Find your own habits on the High vs Low Context scale using one of your emails
Check if your current approach suits your stakeholder
MODULE 9: KEY ASSERTIVENESS TECHNIQUES
Give feedback with the SBI template
Say no with the Positive No
MODULE 10: KEY STORYTELLING PRINCIPLES
Six storytelling principles for persuasion
Prepare and deliver a short persuasive presentation
ACTION PLANS
Finish your influencing strategy for your case study
Commit to next steps back at work
How we train
We follow our T.A.P.E. method: Theory, Application, Practice, Evaluation. All content is condensed into practical tools such as checklists, templates and processes that participants keep using after the course.
Formats
One day
One and a half days
Two days
Face to face or online
Languages
English
Cantonese
Mandarin
Related Training Topics:
Storytelling for Business
Professional Presence
Selling and Negotiation Skills
Leader as a Coach


