A good mentor can change how fast a new joiner settles in and grows. This Mentoring Skills workshop in Hong Kong gives your mentors a clear role, practical tools and the confidence to guide mentees from a different generation.

The day is hands-on. Mentors learn through games, role-plays, discussions and case studies.

Who is it for

Managers and experienced staff who mentor graduate trainees, new joiners or junior colleagues. A short session for mentees is also available.

What mentors will learn

• Explore different mentoring styles and approaches

• Set clear and achievable goals with mentees

• Use active and reflective listening to understand a mentee's needs, concerns and goals

• Share ideas and insights and give constructive feedback

• Guide mentees with problem-solving and decision-making skills

• Build a supportive, empathetic relationship across generations

• Inspire mentees to reach their full potential

Course outline

MODULE 1: BUILDING THE RELATIONSHIP

• What is mentoring?

• The roles a mentor plays

• What makes a successful mentoring relationship?

• Four essential mentoring skills

MODULE 2: BUILDING TRUST AND MAINTAINING RAPPORT

• The trust equation

• Four levels of listening

• Reflective listening

• Connecting through values

MODULE 3: COMMUNICATING EXPECTATIONS AND SETTING GOALS

• Short, medium and long-term goals

• Sorting goals into three buckets

• Checking how feasible each goal is

• Creating a SMART action plan

MODULE 4: FUTURE PLANNING WITH A DIFFERENT GENERATION

• Reflecting on accomplishments and challenges with your mentee

• Cross-generation communication

• Asking questions with the GROW model

• Offering constructive feedback

For mentees

A two-hour session helps mentees get the most from the relationship.

• Positive presence: first impressions, introductions and an elevator pitch

• Being attentive, responsive, accountable and punctual

• The right mindset: fixed and growth mindset

How we train

We follow our T.A.P.E. method: Theory, Application, Practice, Evaluation. Content is tailored to your mentoring scheme.