Practical AI for Beginners

Everyone is talking about AI, but many people have barely used it or feel nervous about it. This course is a friendly first step. In plain English, we show what AI tools can do, how to ask them good questions and how to use them safely for everyday work.

Who is it for?

Staff at any level. No experience is needed.

By the end of the course, participants can:

• Explain in simple terms what AI tools like ChatGPT and Copilot do

• Write clear prompts and improve a weak answer

• Use AI for everyday tasks such as emails, summaries and ideas

• Avoid the common mistakes, including sharing confidential data

Sample Agenda

(Duration: 2 hour online introduction or 1 day workshop)

WHAT IS AI AND HOW DOES IT WORK?

• A plain English tour

• What AI is good at and where it fails

WHY USE IT?

• The benefits at work, with real examples

• Pick three of your own tasks AI could help with

PROMPTING BASICS

• What prompt writing is and why it matters

• Turn a vague request into a clear prompt

AI FOR YOUR DAILY WORK

• Emails, summaries, ideas, plans and research

• Complete everyday tasks with AI

BEST PRACTICE AND COMMON MISTAKES

• Checking answers, privacy and company rules

• Spot the mistakes in an AI answer

KEEP GOING

• A simple plan to build the habit

• Set your own three AI goals