Sample Agenda

(Duration: 2-hour lunch-and-learn x 5 sessions)

Session #1 – The New Change Concept

Raise the awareness among leaders that in today’s environment frontline is pivotal in driving changes.

• Group Exercise: Chessboard game – participants are divided into 2 competing teams, each team into 3 groups. As they try to complete the chess game, they realize that changes on the chessboard is faster than they expect

• Debrief with video on VUCA (Volatility, Uncertainty, Complexity, Ambiguity)

Session #2 – Setting Change Context

Relook at big picture changes for the future, to help leaders set the change context for their teams

• Quick Review on VUCA

• Facilitated Discussion: actors driving change in your industry and your client’s industry

• Group Discussion: Possible scenarios for the future

• Self Exercise: Set the change context for your team

Session #3 – Managing Hurdles to Change

Understand hurdles for change and how to overcome these hurdles

• Group Exercise: Change Emotion Curve – Understanding Emotions Facing Change

• Self Exercise: Growth Mindset vs Fixed Mindset

• Self Exercise: Limiting Beliefs

• Group Exercise: 3-min Squat – Building Resilience

• Self Exercise: Actions to build resilience in your team

Session #4 – Driving Change

Raise awareness in key aspects to manage when delivering a change program

• Review Change Vision

• Discussion: Challenges in driving change

• Case Study: Kodak

• Tool: Kotter’s 8-step change model

• Self Exercise: Examine if there are any gaps in your current change program

Session #5 – Coaching for Change

Acquire coaching skills to influence team members

• Skill practice: Questioning Skills

• Skill practice: Feedback Skills

• Tool: Application of Coaching approach in different stages of response

• Practice

• Self Exercise: Key actions to adopt a coaching habits